Check Transaction Status
If a payment didn't complete, or you're not sure whether it went through, enter your transaction reference below and we'll check its status — if it's still pending, we'll confirm with the provider and complete it for you where possible.
- Your transaction reference was shown on the failure screen and sent to you by SMS/email.
- If you're logged in, your recent transactions are listed on the home page.
- Still can't find it? Contact support with your phone number and the approximate time of the transaction.
Contact Support Instead